Contact information
Contact Information
If you have any questions about an order, product, delivery, return or our website, you can contact PokieDen using the details below.
PokieDen
Website: pokieden.co.uk
Email: hello@pokieden.co.uk
Customer enquiries
Please contact us by email at hello@pokieden.co.uk.
For enquiries about an existing order, please include your order number so we can locate your order more quickly.
We aim to respond to customer enquiries as soon as reasonably possible during normal business days.
Returns and refunds
For return, cancellation or refund requests, please contact:
Please include your order number and details of the issue. If an item has arrived damaged, photographs of the item and packaging may help us investigate the problem.
Business address
Our business and returns address will be provided where legally required and where necessary for processing a return.
Please contact us before sending a return so that we can provide the correct return instructions.